From being the second founding operation associate member to getting promoted to one of the top positions like floor lead was a memorable lifetime experience backed up by lots of dedication, hard work, ups, and downs. Like any other start-up company, we also faced numerous difficulties and challenges. As there were no fixed office and shift hours, I used to provide extra support and sacrifice countless hours from my end to organize the chaos. Plus, I had to provide “Driver Support” over the phone and solve ongoing trip issues. Also, driver registration, set up, partner collaboration was handled by me and the team. Despite the hardships, Uber and I ended up exchanging lots of ideas, experience, integrity, and hard-work.

Field Nation is one of the fastest-growing American IT companies based in Minnesota. I was responsible for handling the most critical team amongst the company which was the dispute team. From technicians to buyers, all sorts of dispute cases were handled by me and the team. For my lion share of contributions on the dispute team, I was promoted to customer support specialist where I was the final decision maker of many complicated dispute cases. Not only did I learn how to communicate and handle people from different backgrounds but also I improved my problem-solving skills which immensely helped me to connect with more and more people.

This digital marketing company has an undeniable reputation among the global community where I learned about lots of new and effective ways to do social media marketing in the most strategic and organized way. Also, Canva, Hubstaff, and content-related work were my core findings in the company. Even though I worked as a digital marketer for more companies, working in the company here created the biggest impact on my abilities as a digital marketing expert.

In my initial stages, I learned a lot of new things from the company and finally, within a short period, I became an asset for the company to handle different sectors quite effectively. I contributed countless days to maintain healthy communication between the customers and merchants. Whether it be handling the merchant's accounts or executing multiple plans, I delivered excellence whenever I was entrusted with the responsibilities. Being a nameless local start up to be one of the well known leading companies definitely inspires my motivation and being dedicated to the company was very comforting.

Skytech was one company that motivated me to be a telemarketing expert. Here, I had learned new methods and strategies that I previously never tried out. I provided customer support on different campaigns and generated noticeable amounts of leads to build a strong position in the company. Not only that, I did provide training and share my skills with the newcomers so that they may turn out to be valuable assets to the company.

Revo Interactive provided me with the perfect platform to channelize my digital marketing skills. I capitalized on all of the plans to satisfy the client's needs. I analyzed and measured reports containing performance, campaigns, assets, goals(ROI and KPIs), etc. Plus, setting up conversion, pixel, and event tracking on the websites as well as multiple social platforms, boosted the client’s assets and maintained a secure support to the consumers. In addition, I enlisted a priority-based service according to the urgency of the clients.

I started my telemarketing journey with Legato. I learned a lot of things from here that ultimately made me not only a good telemarketer but also how to communicate and handle different individuals. Different campaigns like Merchant Cash, Debt Settlement, Wealth Investor, Marketing Campaigns, Lead Generation, Appointment Setting, etc. was a new experience but eventually became a major break-even point in my career.

ACE introduced me to the marketing world as I was a newbie in this field. It gave me countless opportunities to work and learn whether it be on the field, office, or online. I gathered skills from engaging with people from different sectors. In the company, I found motivation towards pushing myself to the greater limits and working more on my marketing skills.

Though I initially started as the ARS Consortium Limited but didn’t get the opportunity to work since I was switched to the sub-company "Let's Go Tech" as the head of the bike section due to my over the top experiences on ride sharing companies. Being the head, I was responsible for all sorts of onboarding and marketing-related works where I monitored and maintained accurate cases for each arbitration, and interacted with customers to provide an update or resolution. To ensure the quality of the services, I also recruited, trained, and motivated the employees to be a part of my team so that they become useful and efficient for the company.

Zenith entrusted me with the opportunity to be their quality control manager as I had already made a name for myself in the telemarketing industry. I monitored client interaction and intimacy, routing calls and contacts to understand the requirements of the customers so that I can deliver my team with proper guidelines. Also, I spent more time performing challenging and measurable objectives relating to inbound and outbound call delivery.